Frequently Asked Questions

  • We live in Stamford, Lincolnshire. It’s right on the A1, making it easy to reach Lincolnshire, Leicestershire, Cambridgeshire, Hertfordshire, Essex, to name a few. We work all over England and Wales, with an option for location weddings in Scotland and abroad too.

  • We would say if it’s a weekend wedding, two to three years in advance, to avoid missing out. But if you have a wedding coming up shortly, it’s worth enquiring as we may have had a cancellation.

  • Yes we do, we often get enquiries for the same dates, so we unfortunately cannot hold a date on making an enquiry. To be fair, we use a first come first served system, that means to book us we require a completed booking form and 20% deposit.

  • No, not at all. We do love to meet our couples face-to-face and it can be helpful to get a feel for each other and discuss your requirements. But since the pandemic, zoom is a popular option and equally as valuable.

  • We do not, we often receive enquiries for the same dates, especially for weekend dates. So to make it fair, we will only book a date on our calendar with a completed booking form and 20% deposit paid.

  • The remainder of the balance is due 60 days before the wedding day. A reminder email for the balance payment will be sent out to you. No images will be delivered until the final payment is made. The way our booking system is set up is in two increments: deposit and final payment. If the final balance is not paid before 14 days of the wedding, a booking cancellation email is issued.

  • We only take on a limited number of wedding each year, this is because we block out our time for your wedding.

    Typically most wedding photographer will fill their diary with weddings back to back, that can be 3 or even 4 weddings a week in peak season and your images go on a pile to be edited when your turn comes round, often 8 weeks even 16 weeks after your wedding.

    We work differently, we block our time, often working late hours, so we can deliver your wedding photos on your one week anniversary, so far we haven’t missed that deadline, and our clients love that they can relive their wedding day, just a week after the event.

    To us we realised it was the thing most couples complained about their wedding photography services, within the industry. So we wanted to make our service to you our priority, not just on the wedding day, but right up until we have edited and delivered your photos.

  • Yes, we are fully insured. If your venue require a copy of our cover or risk assessment documentation, just let us know.

  • You will receive a selection of highlight images within 24 hours of your wedding day. We then aim to deliver your full gallery within 2 weeks, this is usually in peak wedding season, but we often deliver much faster. With our content creation service, delivery is within 24 hours.

  • Our full wedding day package includes a second photographer. Or you can add one on, with our other packages.

  • No. Part of our job is making the image selections and choosing the most flattering photographs of you and your day. The images we do not deliver are either repeats, blurry or out of focus, shots of you blinking or mid-sentence speaking. We have no reason to withhold any images if there are additional ones I think you would enjoy! We don’t have a limit so want you to have all the images that are the best quality.

  • Sorry no, our reputation is based on good looking edited photos.

  • Yes and No - yes, if there is a huge spot on the day, there’s something distracting in the background we couldn’t move on the day or a bit of hair blown into the shot, yes I will photoshop that out. But no, I do not retouch or alter appearances. If this is something you want, there is an easy solution and that would be to outsource my final images to an editor or professional retoucher at an additional cost.

  • It’s never happened yet, but there are two of us so it’s unlikely we would both be sick. But there is always a chance. You’ll be pleased to know We are part of a network of fabulous wedding photographers across the whole of the UK. It is our responsibility to arrange this and source a replacement with a similar style to us.

  • Your digital images will be provided via a password protected online gallery with download feature. Your gallery will be available for you and your guests to view your wedding photographs and to purchase prints and other wedding products.

  • The viewing gallery will be available for 90 days from the release day. We do offer an online storage option. If you wish to store your gallery for a longer period, there is an annual charge of £50 payable in advance of each year’s storage.

  • Yes, we can undoubtedly accommodate if you want fewer hours, for instance, ceremony and early reception only. We charge £250 per hour, with a minimum of two hours.

  • In the majority of weddings answer is yes!!  It’s the key part of the day, and it’s essential to have it documented. But some venues/ registrars do not permit photography or have extremely limiting rules for photographer. So please do check with the venue and/or registrars about their photography policy.

  • Yes, lots! When you book, you will receive a 70 page wedding guide, with lots of advice and tips to help make your wedding day spectacular.

  • In the majority of weddings answer is yes!!  It’s the key part of the day, and it’s essential to have it documented. But some venues/ registrars do not permit photography or have extremely limiting rules for photographer. So please do check with the venue and/or registrars about their photography policy.

  • Whoever owns the copyright of a photo owns that photo and the right to do with it as they wish.

    As with the majority of wedding photographers in the UK, the photographer owns the copyright of the photos they take at your wedding. We then give you a licence to use the photos for unlimited personal use. This means you can post them on social media, share them with friends and family, and get albums and prints made. You can pretty much do as you please with them. The only limitation is using the photos for commercial/business use. For example if your cousin owned a wedding planning business and wanted to use some of the photos we took at your wedding for her website, the personal licence wouldn’t cover this. You or your cousin would need to contact me to ask permission to use them for this purpose (in this example we most probably would say yes).

  • Absolutely not! We hear this from couples all the time.

    We do everything we can to make you both feel comfortable. We work in a very relaxed and friendly way, capturing your day as it unfolds and on occasion will gently guide you into flattering posing positions. That said, depending on your level of anxiety with photography, we can blend into the background and not spend much time with formal portraits. But instead capturing the story of your day, in an editorial and candid style only. We will always be on hand to offer help, advice and reassurance to help put you at ease.

    So many times, couples tell us that they almost forgot we were there and were amazed by the number of moments we ended up capturing.